Santa Rosa Veterinary Hospital
Located in the heart of Santa Rosa
I had to take my moms dog to get his nails cut and I called to see how much it was and told the lady on the phone we would be in shortly and she said ok. HOWEVER- When my fiance and I got there she said we needed to have an appointment and when I said I had called ahead of time and the lady never said anything about an appointment. She denied ever speaking to me on the phone! Even though she confirmed the name of my moms account and the name of the dog! Living in windsor and going back and forth wasn't fun but it had to get done. So if you are planning on going here please make sure you make an appointment. Other than that the nail trimming went fast and we were in and out.
05:29 11 Mar 20
Love this vet! All the doctors are great and when you have an appt they spend a lot of time with you and your pet, listening to your concerns. They will also respond via email which is SO HELPFUL for anyone dealing with a sick pet! Great place!
19:42 18 Feb 20
Super knowledgeable and friendly staff. Makes you feel like family and treats your animal the same. Santa Rosa Veterinary is the best place around for your fur baby. 100% would recommend.
02:59 05 Feb 20
The level of care for our pets is fantastic. We love this Veterinary Hospital.
18:06 22 Jan 20
Great staff that really care about the animals they treat 😊
21:37 19 Nov 19
Never did I ever think I'd find myself at the Vet with a hamster. After calling around all morning (it's very hard to find a small animal vet here) I finally found Santa Rosa Veterinary Hospital. They were EXCEPTIONAL in every way. Super friendly, easy to schedule, everyone was very helpful and informative. We left with a happy healthy hamster and I'd definitely recommend them to anyone ♡
01:47 15 Nov 19
Had an emergency with my bunny and called 5 vet offices to see if they could see him - SR Vet got him in within two hours. Happy coincidence that there'd been a cancellation that opened up a slot, but I'm so grateful that they got us in and took good care of Bun Bun. He's back to his old happy self now!
16:19 21 Oct 19
I was really happy with there customer service and how well they took care of our cat (Smokey) not only was I in and out real quick, but there was another customer that was rude and inpatient, they handle it with the most professional manner. I highly recommend this place.
16:31 03 Oct 19
I took our pet rat who had an abscess on his face to be seen here. They took very good care of him and hes back to his old self. Not many vets that see pocket pets. I recommend them for sure.
21:59 17 Aug 19
They did the very best they could for my guinea pig, Gizmo. I'm glad there's somewhere in this town that will treat them. If my other guinea pigs ever have any health issues, I hope they would see them as well. I lost my Gizmo after surgery, but the staff were all extremely kind and I was able to have him cremated. He's finally home again.
22:15 08 Aug 19
Very gentle vet. Both she and her assistant were very knowledgeable and let me know all the things my cat may need. Flea treatment yes $1500 preventable dentistry not yet but good to know what to keep an eye on. I would recommend and I will return..
17:32 01 Aug 19
My little Z had his first vet visit today. It went really well. Everyone was so friendly. I recommend this veterinary hospital!
23:09 29 Jun 19
Love the staff there. I always know my cat will receive the best care
19:03 09 Jun 19
TAKE YOUR FUR BABY HERE! Great experience here from the first phone call! Every single staff member is really caring and straight forward which is greatly appreciated. They communicate quickly and efficiently! Dr. Krome is quick with a response on email and filling prescription request. Front office staff was more than helpful after we had trouble getting records from the last vet. And we really loved the tech too who was very transparent with us. Outstanding all around!We had adopted a senior cat back in January, which EVERY staff member thanked us for at different times, and went elsewhere where they "diagnosed" him with lymphoma but wanted us to do charge us for more tests after an overnight stay and wouldn't give our cat any kind of medication to make him feel better when we took him home until we set up a consultation with a specialist despite their two tests not being conclusive. Dr. Krome gave us the ability to make our cat comfortable with the time he has left from the first visit. We are extremely grateful to have found this place.
22:45 30 May 19
Dr. Krome lifted my burden of worries over my elder bird Peachtree's mobility problems. I was happy to see he is a kind and caring vet and felt relieved that my bird was safe in his diagnosis. Although my bird loudly proclaimed his protests, I feel sure that deep in his heart he felt safe, too. Great vet and great staff. My faith in Veterinarians has been renewed.
22:09 20 May 19
Highly recommended! Staff was friendly, caring and approachable. Dr. Krome is awesome! Very knowledgeable and treated my dog with care. He explained how to approach her treatment very clearly and encouraged me to call or email with questions at any time emphasizing that I could contact him anytime and as much as needed and it would not be bothering him. I felt totally confident that he would manage my dog's complex issues very well. I feel like this is the best veterinarian that I've ever been to!
15:30 09 May 19
I cant express enough how wonderful SR Vet is! We had to put our dog of 13 years down and they could not have been any more compassionate and kind. We brought our new pup in for her first shots and I am so happy that she will be in the best care with Dr Krome, Jean, Megan and the whole fantastic staff!
15:53 25 Apr 19
Was super nervous, never having been to another vet before, you wonder how they will treat your family member that you're taking them to see and I was blown away with how well the Dr. was handling our rambunctious feline. Extremely skilled, she literally didn't notice the shots she received and was very gentle although she's usually very wary of new people. This will be the vet I go to for the rest of my life here in this area.
16:56 22 Apr 19
Fantastic customer service at the front desk, professional and friendly techs, and Dr. Krome has an awesome bedside manner!!
00:01 26 Feb 19
Very kind, experienced vet.
20:20 15 Jan 19
Great vet we took our cat there
05:30 26 Nov 18
Great place! Thank You Dr. Krome for being willing and able to do surgery on a DOVE! Yay!
21:50 18 Sep 18
Sorting a friend that had to put the dog to sleep. They were very sweet to both her and her loving pet.
21:26 03 Sep 18
Very nice people doing a great job.
01:22 04 Jun 18
This is the best Vet Hospital I have ever been too. My pug and I ahed lived in five different states and have backpacked in even pretty much all of the others. This Vet Hospital and especially Dr. Krome are the best pet lovers, caretakers and veterinarians I have ever known.
06:08 10 May 18
I can't say enough about Dr. Krome and his staff. We have been going to Dr. Krome for the past two years with a very challenging dog who is afraid of everyone and everything. He was so patient with her and helped us learn so much more about what she needed. Unfortunately, we had to put our Lucy dog down last week, and he couldn't have been more helpful, understanding and caring. We were so lucky and appreciative of him coming to are home to take care of our girl. I would give him and his team 10 starts if I could. The greatest vet ever!
22:35 11 Apr 18
Santa Rosa Vet Clinic staff is the most compassionate and efficient operation in town. Thank you for your kind expertise.
Star Dewar Star Shots
18:58 04 Apr 18
Love my dog's vet.
17:52 11 Mar 18
First visit was great. Nice staff and vet. Glad we chose this vet.
05:09 28 Dec 17
I have been using this vet for about 2 years and they have always been very kind to me and my cat - I couldn't be happier. Big bonus points for a smooshed-face office cat that lives there named Dobi.
19:48 15 Nov 17
I don't usually write reviews it was Google reviews that helped me figure out where to go next after waiting for an hour at my previous vet's office only to be told it wad going to be at least another half hour before I could be seen due to an emergency. This was the second time this had happened to me there and while I appreciate the fact there was an emergency, I should've been told on the outset.So I picked Santa Rosa Veterinary Hospital due to it's Goolge reviews. They were able to get my cat in that day, and explained from the beginning it would be a wait (they too had an emergency) in part because they were double booking to get us in. The wait wasn't more than a half hour. The staff were great, the doctor was fantasic. He even gave me his email address incase I had any questions down the road. I highly recommend Santa Rosa Veterinary Hospital. I will definitely be using them again.
14:59 30 Jun 17
Out of town, needed an urgent doggy appointment for a new problem. Seen same day by friendly knowledgeable professional staff. Very reasonable priced office visit with medication dispensed. Highly recommend!
02:17 21 Mar 17
My first visit today and I am very happy with the clinic. Everyone was so friendly and I loved Dr. Stephen Krome!!! He's the best! He took his time with me and my cat and it really showed that he really cares about my cat's health.☺ I am very glad that I ran across the clinic on the Internet.☺ I feel very comfortable with the clinic and I do believe that I have found a good place for my cat.☺And, I felt they are reasonably priced.☺
03:36 07 Mar 17
Wonderful people who truly love animals. It's a small office and has lousy parking but they committed to do all they can for your pet.
15:32 02 Mar 17
Best Damn Vet in Sonoma County! Truly care about your pet not your wallet. You do have to pay but they always go above and beyond what you pay for. Great people from the front office to the back. If you love your pet like family and want to take care of them from the front to the back this is the place to go! Trust me i don't have a lot of money but when I got my dogs back, I was 100% satisfied with every dime I spent! I've been to a few vets in Sonoma County and not only is this the best priced but the best care my pets ever received. Don't waste your time elsewhere The Santa Rosa Veterinary Hospital is the only place you need to go. To hell with 5 stars I give them 100 stars!!!!
05:09 21 Aug 16
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