Reviews | Santa Rosa Veterinary Hospital

Testimonials

Our Clients say it best...

I brought my cat in for a shot to kill a tapeworm. The staff and doctor are all wonderful! I'm thankful I could get an appointment same day and get this over with!

My cat is acting like he feels better already, he's eating again, and I have not seen any more tapeworm segments stuck to his tail. I also had him microchipped so that if he ever gets out again and gets lost, it will be easier to get him back.

Carma S.

Thanks for taking such great care of my dog today!!!

She is doing great, acting fine, and looks adorable with her cast on.

Sonia C.

A week prior, I made a Monday appointment for routine "booster" shots. The day before our appointment, our Golden Retriever broke out with two hot spots, requiring immediate attention.

Dr. Krome and his staff seamlessly switched from the routine to more intensive care. They had our pup shaved, cleaned up and treated for the spots in no time.

Dr. Krome also pointed out she had an ear infection and put her on an antibiotic for the ear and spots! It was all so efficient and Dr. Krome showed such compassion for our dog, that we would not hesitate to recommend Santa Rosa Veterinary Hospital to every pet lover we know!

It's now a week later, and as a long time retriever owner, familiar with hot spots, I'm really pleased with how quickly she recovered (her ear as well), Dr. Krome knows his stuff!

Scott T.

I recently saw Dr. Krome in public and asked for his advice. I couldn't figure out why my poor kitty was so itchy. I use the "good" (and expensive) flea and tick applications that I purchase at Costco. When I asked doctor Krome if there was a sudden outburst in fleas he confirmed.

He also suggested I only use Advantage. I stopped into PetSmart last night and picked some up, and applied it to Kitty as soon as I got home. This morning, she is no longer chewing the fur off her rump and back. She's just licking her wounds. Now I know she's on the mend. Thank you for your advice, Dr. Krome!!!

Anne B.

Dr. Krome is the best! I trust my animals in his care. He is great with our birds and always explains everything very clearly. He spends time. All the staff is wonderful.

Kristina W.

I don't stress about taking Gracie to the vet now that I've found this place. First of all, everyone is extremely friendly, my daughter constantly asks if we can take Gracie (our cat) to the vet so she can hang out in the waiting room and meet all the different animals.

When my cat was a kitten she had an emergency and they had me bring her in first thing in the morning and kept her for me so I could go to work, keeping me updated till I was off and able to get her. I love that when I bring her in they don't add on a bunch of stuff and up the bill. I've never looked at a bill and felt it was outrageous.

Kayli D.

I would give Santa Rosa Veterinary hospital 10 stars if I could. My original vet, Dr. Steve Krome, moved up here from Blackhawk Veterinary in Danville so I will drive the 70 miles one to have him take care of my Persian cats. He knows his stuff and is personable and fully explains procedures in layperson terms. You won't regret stepping in the door.

Pam H.

I love SRVH! Great staff and doctors. Everyone is so kind and compassionate, and I really appreciate that they always call after appointment to follow up. Love Dr. Krome (also specializes in avian FYI). He's great! Highly recommended. I drive 1/2 hour from home just to take my animals here.

Stacey M.

They did the very best they could for my guinea pig, Gizmo. I'm glad there's somewhere in this town that will treat them. If my other guinea pigs ever have any health issues, I hope they would see them as well. I lost my Gizmo after surgery, but the staff were all extremely kind and I was able to have him cremated. He's finally home again.

C Hernandez

22:15 08 Aug 19

Very gentle vet. Both she and her assistant were very knowledgeable and let me know all the things my cat may need. Flea treatment yes $1500 preventable dentistry not yet but good to know what to keep an eye on. I would recommend and I will return..

Richard Haley

17:32 01 Aug 19

My little Z had his first vet visit today. It went really well. Everyone was so friendly. I recommend this veterinary hospital!

Stephanie Meldgaard

23:09 29 Jun 19

Love the staff there. I always know my cat will receive the best care

Lara Moreno

19:03 09 Jun 19

TAKE YOUR FUR BABY HERE! Great experience here from the first phone call! Every single staff member is really caring and straight forward which is greatly appreciated. They communicate quickly and efficiently! Dr. Krome is quick with a response on email and filling prescription request. Front office staff was more than helpful after we had trouble getting records from the last vet. And we really loved the tech too who was very transparent with us. Outstanding all around!We had adopted a senior cat back in January, which EVERY staff member thanked us for at different times, and went elsewhere where they "diagnosed" him with lymphoma but wanted us to do charge us for more tests after an overnight stay and wouldn't give our cat any kind of medication to make him feel better when we took him home until we set up a consultation with a specialist despite their two tests not being conclusive. Dr. Krome gave us the ability to make our cat comfortable with the time he has left from the first visit. We are extremely grateful to have found this place.

Ana Agbayani

22:45 30 May 19

Dr. Krome lifted my burden of worries over my elder bird Peachtree's mobility problems. I was happy to see he is a kind and caring vet and felt relieved that my bird was safe in his diagnosis. Although my bird loudly proclaimed his protests, I feel sure that deep in his heart he felt safe, too. Great vet and great staff. My faith in Veterinarians has been renewed.

Olga wiens

22:09 20 May 19

Highly recommended! Staff was friendly, caring and approachable. Dr. Krome is awesome! Very knowledgeable and treated my dog with care. He explained how to approach her treatment very clearly and encouraged me to call or email with questions at any time emphasizing that I could contact him anytime and as much as needed and it would not be bothering him. I felt totally confident that he would manage my dog's complex issues very well. I feel like this is the best veterinarian that I've ever been to!

Kathy

15:30 09 May 19

I cant express enough how wonderful SR Vet is! We had to put our dog of 13 years down and they could not have been any more compassionate and kind. We brought our new pup in for her first shots and I am so happy that she will be in the best care with Dr Krome, Jean, Megan and the whole fantastic staff!

susie B

15:53 25 Apr 19

Was super nervous, never having been to another vet before, you wonder how they will treat your family member that you're taking them to see and I was blown away with how well the Dr. was handling our rambunctious feline. Extremely skilled, she literally didn't notice the shots she received and was very gentle although she's usually very wary of new people. This will be the vet I go to for the rest of my life here in this area.

Mark Centeno

16:56 22 Apr 19

Fantastic customer service at the front desk, professional and friendly techs, and Dr. Krome has an awesome bedside manner!!

Tracy Berry

00:01 26 Feb 19

Very kind, experienced vet.

Elizabeth Erickson

20:20 15 Jan 19

Great vet we took our cat there

Kim Kadin

05:30 26 Nov 18

Great place! Thank You Dr. Krome for being willing and able to do surgery on a DOVE! Yay!

AngelA Johnson

21:50 18 Sep 18

Sorting a friend that had to put the dog to sleep. They were very sweet to both her and her loving pet.

Stephanie Cantrell

21:26 03 Sep 18

Very nice people doing a great job.

justin bartkowiak

01:22 04 Jun 18

This is the best Vet Hospital I have ever been too. My pug and I ahed lived in five different states and have backpacked in even pretty much all of the others. This Vet Hospital and especially Dr. Krome are the best pet lovers, caretakers and veterinarians I have ever known.

Sanette Owen-Thomas

06:08 10 May 18

I can't say enough about Dr. Krome and his staff. We have been going to Dr. Krome for the past two years with a very challenging dog who is afraid of everyone and everything. He was so patient with her and helped us learn so much more about what she needed. Unfortunately, we had to put our Lucy dog down last week, and he couldn't have been more helpful, understanding and caring. We were so lucky and appreciative of him coming to are home to take care of our girl. I would give him and his team 10 starts if I could. The greatest vet ever!

Christy Langan

22:35 11 Apr 18

Santa Rosa Vet Clinic staff is the most compassionate and efficient operation in town. Thank you for your kind expertise.

Star Dewar Star Shots

18:58 04 Apr 18

Love my dog's vet.

Amanda Kasman

17:52 11 Mar 18

First visit was great. Nice staff and vet. Glad we chose this vet.

Tammy Werbelow

05:09 28 Dec 17

I have been using this vet for about 2 years and they have always been very kind to me and my cat - I couldn't be happier. Big bonus points for a smooshed-face office cat that lives there named Dobi.

John Trunk

19:48 15 Nov 17

I don't usually write reviews it was Google reviews that helped me figure out where to go next after waiting for an hour at my previous vet's office only to be told it wad going to be at least another half hour before I could be seen due to an emergency. This was the second time this had happened to me there and while I appreciate the fact there was an emergency, I should've been told on the outset.So I picked Santa Rosa Veterinary Hospital due to it's Goolge reviews. They were able to get my cat in that day, and explained from the beginning it would be a wait (they too had an emergency) in part because they were double booking to get us in. The wait wasn't more than a half hour. The staff were great, the doctor was fantasic. He even gave me his email address incase I had any questions down the road. I highly recommend Santa Rosa Veterinary Hospital. I will definitely be using them again.

Nancy Bockelman

14:59 30 Jun 17

Out of town, needed an urgent doggy appointment for a new problem. Seen same day by friendly knowledgeable professional staff. Very reasonable priced office visit with medication dispensed. Highly recommend!

Heidi Dyson

02:17 21 Mar 17

My first visit today and I am very happy with the clinic. Everyone was so friendly and I loved Dr. Stephen Krome!!! He's the best! He took his time with me and my cat and it really showed that he really cares about my cat's health.☺ I am very glad that I ran across the clinic on the Internet.☺ I feel very comfortable with the clinic and I do believe that I have found a good place for my cat.☺And, I felt they are reasonably priced.☺

Ursula Samuels

03:36 07 Mar 17

Wonderful people who truly love animals. It's a small office and has lousy parking but they committed to do all they can for your pet.

Terry Gillespie

15:32 02 Mar 17

Best Damn Vet in Sonoma County! Truly care about your pet not your wallet. You do have to pay but they always go above and beyond what you pay for. Great people from the front office to the back. If you love your pet like family and want to take care of them from the front to the back this is the place to go! Trust me i don't have a lot of money but when I got my dogs back, I was 100% satisfied with every dime I spent! I've been to a few vets in Sonoma County and not only is this the best priced but the best care my pets ever received. Don't waste your time elsewhere The Santa Rosa Veterinary Hospital is the only place you need to go. To hell with 5 stars I give them 100 stars!!!!

gerald STAHL

05:09 21 Aug 16

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